Privacy Policy & Terms of Services

Privacy Policy:

ConvoyR, LLC. (collectively referred to as “ConvoyR,” “we,” “our,” or “us”) places great importance on your privacy. This Privacy Notice outlines the information we collect and how we utilize it. Please note that this Notice is not a contract and does not establish any contractual rights or obligations, except as required by applicable law.

This Notice pertains to personal information collected, used, or disclosed through the websites, technologies, and online services provided by ConvoyR in connection with our recruitment, sales, marketing, advertising, staffing, or employment activities. It encompasses information collected from job applicants, candidates, visitors to our websites and online services, as well as representatives of our business partners, clients, and vendors. This information enables us to deliver various services across our business lines, including on-demand and skilled trades staffing, contingent staffing, on-premises management of contingent staffing, recruitment process outsourcing, recruiter-on-demand services, outsourced labor service provider management, and associated sales, marketing, advertising, and administration of these services (collectively referred to as the “ConvoyR Services”).

Please note that this Notice does not apply to employees employed by ConvoyR and its subsidiaries, as they are separately covered by jurisdiction-specific local employment notices and policies.

For California residents, we encourage you to review the California Privacy Notice & Privacy Policy located at the bottom of this Notice. We urge you to read this Notice carefully to understand our policies and practices regarding your personal information and how we process it. Keep in mind that this Notice does not address the practices or policies of third parties that are not affiliated with ConvoyR or our subsidiaries.

WHAT INFORMATION WE MAY COLLECT AND PROCESS

“To provide the ConvoyR Services, ConvoyR may collect and process the following personal information:

1. Contact Information:

○ Name and surname

○ Maiden name (if applicable)

○ Address

○ E-mail address

○ Telephone number

2. Personal, Identification, and Demographic Information:

○ Social Security Number

○ Passport Information○ Driver’s License Information

○ National ID Number

○ State ID Content and Information

○ Citizen and Work Authorization Status

○ Gender

○ Marital status

○ Veteran or military status

○ Date of birth

3.Recruitment and Candidate Information:

○ CV, resume, and application materials

○ Education history

○ Employment history

○ Professional qualifications

○ Relevant skills and certifications

○ Interview and assessment notes

○ Citizenship and work authorization information

○ Compensation, benefits, and payroll information

○ Insurance information

○ Background check and drug testing information

○ Motor vehicle records for certain positions

4. Certain Sensitive Information:

○ Data consisting of racial or ethnic origin, health, and disability information

5. Analytics Information, Cookies and Similar Data:

○ IP address

○ Login information

○ Browser details (type, version)

○ Operating system and platform

○ Internet and cellular service provider

○ Location and time zone setting

○ Browser plug-in types and version

○ Type of cellular phone used

○ Unique device identifiers

○ Cookies, clear gifs, log file information, and other tracking technologies

6. Geolocation Data:

○ Information used to identify an electronic device’s physical location

7. Communications:

○ Content of emails, text messages, letters, phone calls, surveys, and comments sent, placed, or posted to ConvoyR or its employees, agents, affiliates, or representatives.

8. Information Supplied by Others:

○ ConvoyR may receive personal and/or business information from third parties, publicly available career sites, or third-party websites (e.g., job search or social media sites). This information helps determine suitable employment opportunities based on skills, experience, and feedback from clients or other third parties.”

HOW WE USE THE INFORMATION WE COLLECT:

ConvoyR may use the personal information we collect, use, and process to:

  1. Provide ConvoyR Services to our workforce and clients.
  2. Process employment applications for positions you may apply for with ConvoyR or ConvoyR clients.
  1. Match candidates and ConvoyR clients with job opportunities, including using geographic or location data to determine an individual’s proximity to a worksite or job location/opportunity.
  1. Manage our employee workforce.
  2. Handle payments, benefits, and compensation obligations and transactions.
  3. Fulfill our obligations as an employer under your employment contract or other applicable employment laws.
  1. Manage employment relationships with individuals, including human resource-related matters.
  1. Administer our account with individuals.
  2. Conduct internal business operations, such as audits, fraud monitoring, troubleshooting, data analytics, and surveys related to job candidates and associates.
  1. Provide information on ConvoyR Services that individuals may request.
  2. Communicate relevant job and employment opportunities.
  3. Send emails and other promotional communications about ConvoyR and ConvoyR Services, including marketing, advertising, surveys, and thought leadership material.
  1. Comply with all applicable laws, rules, and regulations, including health and safety obligations.
  1. Respond to requests from individuals, including exercising any data subject access rights required by applicable law.
  1. Optimize individuals’ experience in receiving ConvoyR Services.
  2. Manage, administer, and monitor our technology, application, and website usage, including network and information security monitoring.
  3. Ensure efficient presentation of content on our website.

WHO WE SHARE YOUR INFORMATION WITH:

“We may disclose Personal information to:

  • Any member of our group, which means our subsidiaries, our ultimate holding company, and its subsidiaries, who may support us in our data processing and provision of ConvoyR Services.
  • Service providers assisting in providing the ConvoyR Services and managing our

internal business operations, including but not limited to support for recruitment, interviewing, applicant tracking, resume/CV management, infrastructure management, platform management, application services, marketing, data analytics, skill assessments, and drug and background screening. These services help manage requests and questions from you, personalize or enhance transactions, verify, process, store, enforce, investigate, and/or collect actual or potential transactions, or assist or respond to our consultants, including auditors and lenders.

  • ConvoyR Clients, so that you may perform work for them and/or be considered by them for employment opportunities.
  • Government regulators, law enforcement authorities, or alleged victims of identity theft:

(i) if we are required to do so by law or legal purpose, (ii) if we believe it’s appropriate in response to a lawful disclosure request, and (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.

  • Third parties in the event of a merger, acquisition, reorganization, restructuring, assignment, sale of assets, or bankruptcy or insolvency.
  • Third parties as necessary to exercise our rights or to assist third parties in defending their rights under applicable laws, including, without limitation, asserting, defending, and enforcing our property rights and responding to legal process.
  • Analytics and search engine providers that assist us in improving and optimizing our website.
  • Any third parties to which you explicitly direct or consent for us to provide information.”

YOUR RIGHTS AND CHOICES

“We will process your requests in exercise of relevant rights in compliance with applicable privacy and data protection laws and regulations in the jurisdiction in which you reside. For residents of California, please visit the California Privacy Notice & Privacy Policy at the bottom of this Notice. We may provide you with communications, including information about special or new features of our website, services, products, or offers from us, which we think may be of interest to you. If you would rather not receive this information, you may manage your subscription preferences and/or opt out by following the instructions in such communications.

ConvoyR may take steps in compliance with applicable law to verify a requestor’s identity.

Subject to applicable law, ConvoyR may limit or deny requests

OUR USE OF COOKIES AND OTHER ANALYTICS

TECHNOLOGIES:

“We utilize ‘cookies,’ and other technologies, including analytics tools (‘Cookies’), to collect specific information when your browser or mobile device interacts with our websites, applications, or other technologies. For instance, when you log in to our websites, applications, or other platforms to apply for a job opportunity, a session cookie is generated while you’re on the site or application. This allows you to apply for multiple positions without needing to log in each time. If you prefer not to receive Cookies, please review your browser settings and instructions, although we cannot guarantee their effectiveness. Keep in mind that this may impact your ability to fully utilize the services offered on our website, applications, or technologies.

Cookies enable us to track the web pages you’ve visited, the links you’ve clicked, the searches you’ve conducted on our websites, applications, and technologies, and how frequently specific pages are accessed.

Most web browsers automatically accept cookies. However, you can choose to decline them if your browser allows, although this may affect your ability to access certain features of our website, applications, or technologies, including ConvoyR Services. Similarly, adjusting settings

on your mobile device to limit stored personal information may also impact your ability to use specific features of our website, applications, and technologies, or our ConvoyR Services.

Selecting a ‘Do Not Track’ option provided by your browser might not necessarily impact Cookies or the automatic collection of analytics data. Several factors contribute to this, such as not all Cookies being controllable by browsers, unique browser characteristics remaining recognizable even if a Cookie is disabled, and settings not always lasting or being effective.

Additionally, even if one website respects a ‘Do Not Track’ signal, it may not have control over other websites.

WHERE WE STORE YOUR INFORMATION

ConvoyR may transfer and store the Personal Information we collect from you at a destination outside the jurisdiction in which you reside. We may process your personal information in the following countries and regions where we have operations: U.S., Canada, and Pakistan.

Regarding retention and deletion:

  • We retain personal information for as long as we have an ongoing legitimate business purpose.
  • We keep personal information as long as we provide ConvoyR Services to you.
  • We comply with legal obligations related to personal information.
  • We retain personal information to resolve disputes and enforce our agreements.”

CHILDREN:

Our Services are exclusively intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware or suspect that you are under 18, any information you provide will be handled in accordance with our reasonable efforts to delete such data, except as required for age verification or by legal obligations. Underage individuals should refrain from submitting any information to ConvoyR.”

CHANGES TO THIS NOTICE:

“ConvoyR reserves the right to modify this Notice at any time, and any updated version becomes effective immediately upon posting. We encourage you to review this Notice whenever you visit our websites”

CONTACT US:

Please feel free to contact us with any comments or questions regarding this

Notice.

You may contact us via email at contact@convoyr.com

CALIFORNIA PRIVACY NOTICE & PRIVACY POLICY:

This Privacy Notice & Privacy Policy for California Residents (“California Notice & Policy”) supplements the information provided in ConvoyR LLC’s General Privacy Notice (“Notice”). Itexplains certain rights that California residents and consumers (“California Individuals”) have under applicable California law regarding ConvoyR, LLC. and its subsidiaries and affiliates (collectively referred to as “ConvoyR,” “we,” “our,” or “us”) and their use of Personal Information as defined here in.

Information We Collect

ConvoyR collects information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“Personal Information”). Within the last twelve (12) months, we have collected the following categories of personal information from individuals:

  1. Identifiers: This includes an individual’s name, home address, telephone number, email address, Social Security number (SSN), driver’s license number, or passport number.
  1. Personal information categories described in the California Customer Records statute: This encompasses an individual’s signature, education, employment history, bank account or any other financial information, medical information, or health insurance information.
  1. Characteristics of protected classifications under California or federal law: These may include race, national origin, gender, age, medical conditions, citizenship, disability, military or veteran status, requests for family and medical care leave, and requests for pregnancy disability leave.
  1. Internet or other similar network activity: This category covers browsing or search history.
  1. Geolocation data: We collect information related to the location of company-issued laptops, mobile phones, and other devices.
  1. Professional or employment-related information: This includes work history, prior employer details, human resources data, and information necessary for administering benefits and related administrative services.
  1. Non-publicly available educational information: As defined under the Family Educational

Rights and Privacy Act (FERPA) and related regulations, this may include a grade point average and school transcript.

  1. Inferences drawn from other personal information: We create profiles reflecting preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, or aptitudes.
  1. Certain sensitive information: This encompasses government identifiers (such as Social Security Numbers, driver’s licenses, passports, or state identification cards), account access credentials (usernames combined with required access/security codes or passwords), racial or ethnic origin, mail/email/text message contents, and health information.
  2. Sources of Information We Collect:

“We have collected the categories of Personal Information listed above from the following sources:

  • Directly from you: For instance, from applications, forms, or communications you complete when applying for employment or utilizing ConvoyR’s services.
  • Indirectly from you: For example, by observing your actions on our website, application, and other technologies. Additionally, we may receive personal information about you from third parties. This could include information from publicly available career sites or data provided through third-party websites, such as job search or social media platforms.

We also obtain information from parties that conduct background checks, drug screenings, identity verification, and work authorization checks. We use this information to assess which employment opportunities align with your skills, experience, and feedback from our clients or other third parties.

Use of Personal Information:

“We may collect and process personal information for various purposes, including:

  1. Providing ConvoyR’s Services to our workforce and clients.
  2. Processing employment applications for positions you may apply for with ConvoyR or ConvoyR clients.
  1. Matching candidates and ConvoyR clients with job opportunities, using geographic or location data to determine an individual’s proximity to a worksite or job location/opportunity.
  1. Managing our employee workforce.
  2. Handling payments, benefits, and compensation obligations and transactions.
  3. Fulfilling our obligations as an employer under employment contracts and applicable employment laws.
  1. Managing employment relationships, including human resource matters.
  2. Educating, training, and developing our employees and workforce.
  3. Administering accounts with individuals.
  4. Conducting internal business operations, such as audits, fraud prevention, data analytics, and surveys related to job candidates and associates.
  1. Providing information about ConvoyR’s Services upon request.
  2. Communicating or marketing ConvoyR services and other relevant products or services, including job and employment opportunities.
  1. Complying with applicable laws, rules, and regulations, including health and safety requirements.
  1. Responding to individuals’ requests, including access rights.
  2. Optimizing individuals’ experience in receiving ConvoyR services.
  3. Managing and monitoring technology, application, and website usage, including network and information security.
  4.  Ensuring efficient presentation of content on our website.
  1. Using data for other permissible business purposes, such as analysis and developing new products and services.”

Disclosure of Personal Information

ConvoyR LLC, may disclose Personal Information as necessary to fulfill legitimate business, commercial, and/or legal purposes. We may share Personal information with:

  1. Any member of our group, including subsidiaries, our ultimate holding company, and its subsidiaries, who may assist us in data processing and the provision of ConvoyR services.
  1. Service providers supporting ConvoyR services and managing internal business operations. These services include recruitment, interviewing, applicant tracking, resume/CV management, infrastructure management, platform services, marketing, data analytics, skill assessments, and drug and background screening. These activities help manage requests, enhance transactions, verify, process, store, enforce, investigate, and collect actual or potential transactions. Service providers also assist in responding to consultants, including auditors and lenders.
  1. ConvoyR customers and clients, allowing you to perform work for them or be considered for employment opportunities.
  1. Government regulators, law enforcement authorities, or alleged victims of identity theft.

We disclose information (i) when required by law or legal purposes, (ii) in response to lawful disclosure requests, and (iii) to prevent physical harm, financial loss, or investigate suspected or actual fraudulent or illegal activity.

  1. Third parties in the event of a merger, acquisition, reorganization, restructuring, assignment, sale of assets, bankruptcy, or insolvency.
  1. Third parties necessary to exercise our rights or assist third parties in defending their rights under applicable laws, including asserting, defending, and enforcing property rights and responding to legal processes.
  1. Analytics and search engine providers that help improve and optimize our website.
  2. Any third parties to whom you explicitly direct or consent for us to provide information.

Retention of Personal Information:

“ConvoyR LLC, may retain Personal Information as necessary to achieve the collection and use purposes outlined in ConvoyR’s privacy notices and policies. This may include retaining Personal Information: (a) for as long as we have an ongoing legitimate business purpose for retaining such information; (b) for as long as we provide ConvoyR services to you; to comply with our legal obligations (e.g., if you are an employee of ConvoyR, we have certain legal obligations to maintain information past the end of your employment); and (d) to resolve disputes and enforce our agreements.”

Individual’s Rights and Choices:

California law provides California consumers with specific rights regarding their Personal Information. Individuals’ rights include the following:

Right to Information: Individuals have the right to be informed about the following:

  • The categories of personal information collected about them.
  • The sources from which this information is collected.
  • The business or commercial purposes for processing their personal information.
  • The categories of third parties with whom we share their personal information. This information is outlined in the California Notice & Policy.

Right to Access: Individuals can request access to a copy of their personal information collected over the past 12 months.

Right to Deletion: Under certain circumstances and subject to exceptions, individuals may request the deletion of their personal information.

Right to Opt-Out of Personal Data Sales: Individuals have the right to opt out of the sale of their personal information. We never sell, rent, or lease your Personal Information to external companies unless you grant us permission.

Right to Limit Sensitive Personal Information Use: Individuals can limit the use of Sensitive Personal Information to what is necessary for the expected services.

Right to Non-Discrimination: ConvoyR will not discriminate against individuals who exercise their privacy rights under the CCPA. We will not:

  • Deny goods or services.
  • Charge different prices or rates.
  • Provide a different level of quality of goods or services. However, due to the nature of

ConvoyR’s Services, failure to provide certain personal information may result in our inability to provide those services without the requisite information.

Other California Privacy Rights:

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to contact@convoyr.com

Changes to this Notice:

ConvoyR LLC, may modify this Notice at any time, and any modified version is effective immediately upon posting. ConvoyR encourages you to review the Notice each time you visit our websites.

Contact Us:

If you have any questions or comments about this notice, the ways in which TrueBlue collects and uses your information described here and in the privacy notice, your choices, and rights regarding such use, or wish to exercise your rights as required under California law, please do not hesitate to contact us at:

Email: contact@convoyr.com